At Mohawk's Cycles, we do everything we can to ensure your products reach you in the best possible condition and as quickly as possible.
Speed and Real-time Tracking
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Dispatch times: Your orders are prepared and dispatched as quickly as possible, generally within 2 working days after payment validation.
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Partner carriers: To guarantee you reliable service, we work with leading transport companies such as Chronopost, UPS, Geodis and other specialist providers.
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Order tracking: As soon as your parcel is dispatched, a tracking link is automatically sent to you. You can then follow the progress of your order in real time until it reaches your home or collection point.
Shipping Costs and Free Delivery
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Free delivery: Shipping costs are waived for any order equal to or greater than £350.
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Orders under £350: For orders below this amount, shipping costs are payable by the customer and calculated according to the weight and destination of the parcel.
Protection and Returns
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Premium packaging: We take particular care in preparing your parcels. Each product is protected with appropriate materials to guarantee receipt in perfect condition, even for the most fragile items.
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Free returns: The product doesn't suit you? Don't worry, returns are free with us. You can thus shop with complete peace of mind.